On loading (icon) restore page

To get your bug fixed faster please try to answer the following questions:

  1. Which browser, operating system and versions of those are you using?
    brave,windwos
  2. What are the steps you took that lead to the bug?
    as Auto rate loading in progress bar when restoring
    was using it (refreshing page to check the progress) but at the end of the progress (maybe) show loading
    at options.html#/backup
    and when checking
Search for '' errored: d: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing.
 InvalidStateError: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing.
e.<computed> @ options.js:179
Promise.then (async)
u @ options.js:1
(anonymous) @ options.js:1
c @ options.js:1
(anonymous) @ options.js:1
(anonymous) @ options.js:179
(anonymous) @ options.js:179
dispatch @ options.js:105
(anonymous) @ options.js:1
(anonymous) @ options.js:179
(anonymous) @ options.js:179
init @ options.js:179
componentDidMount @ options.js:179
Jo @ options.js:179
$o @ options.js:179
qo @ options.js:179
zo @ options.js:179
Uo @ options.js:179
bo @ options.js:179
as @ options.js:179
os @ options.js:179
fs.render @ options.js:179
(anonymous) @ options.js:179
es @ options.js:179
gs @ options.js:179
render @ options.js:179
(anonymous) @ options.js:630
n @ options.js:1
(anonymous) @ options.js:630
n @ options.js:1
(anonymous) @ options.js:1
(anonymous) @ options.js:1

and show:

Error occured on remote side, please check its console for more details
e.<computed> @ options.js:179
Promise.then (async)
u @ options.js:1
(anonymous) @ options.js:1
c @ options.js:1
fetchAllLists_RPC @ options.js:1
(anonymous) @ options.js:1
(anonymous) @ options.js:1
c @ options.js:1
(anonymous) @ options.js:1
(anonymous) @ options.js:179
(anonymous) @ options.js:179
(anonymous) @ options.js:105
(anonymous) @ options.js:168
(anonymous) @ options.js:1
c @ options.js:1
componentDidMount @ options.js:168
Jo @ options.js:179
$o @ options.js:179
qo @ options.js:179
zo @ options.js:179
Uo @ options.js:179
bo @ options.js:179
enqueueSetState @ options.js:179
_.setState @ options.js:179
a.onStateChange @ options.js:179
notify @ options.js:179
e.notifyNestedSubs @ options.js:179
a.onStateChange @ options.js:179
v @ options.js:105
(anonymous) @ options.js:179
(anonymous) @ options.js:179
(anonymous) @ options.js:179
(anonymous) @ options.js:179
Promise.then (async)
t @ options.js:179
(anonymous) @ options.js:179
(anonymous) @ options.js:179
(anonymous) @ options.js:179
e @ options.js:105
Ys.ReduxDevTools @ options.js:630
(anonymous) @ options.js:630
n @ options.js:1
(anonymous) @ options.js:630
n @ options.js:1
(anonymous) @ options.js:1
(anonymous) @ options.js:1

not sure if treated as bug, or should show something else to show finished the progress.
Update:
after checking maybe not fisnished and still show loading so
what to do after waiting for more than 24H
Update2:
look like not just in backup page, it’s on dashboard too with same error.

best regards

@zozo
Thanks for providing more info, we’ll look into it.

Since those reports all belong together, best putting such additional info into the same thread so we don’t lose track and duplicate work.

it’s not happen in the same time so not possible to be in the same ti and i belive each one has it’s issues like this happen when reached the end of restoring and (maybe finished) so not sure, even maybe the progress still in background so don’t want to west long time of waiting restore of data if u know way to check if the progress continues or not will be great.
and still there is connecting between then and others don’t
best regards

I think both bugs are very much connected. (and yes its a bug).
It failed at some point and didnt progress. thats why you are waiting for so long. With 1.7gb. restore should take max 2h.

it seems as potentially an empty item is trying to be imported.

Can you search across all your backup files for something like "url": "" or just `: β€œβ€?
If you find it, delete that entry and try importing again.

If it still does not work, are you down if we do a video call together so we can go through some troubleshooting together?

First: there is another errors show up (or was)

Uncaught TypeError: Cannot read property 'searchResult' of undefined
    at Jr (options.js:179)
    at options.js:179
    at Object.dataCallback (options.js:179)
    at z._send (options.js:179)
    at z._processException (options.js:179)
    at z._handleStackInfo (options.js:179)
    at z.captureException (options.js:179)
    at z._promiseRejectionHandler (options.js:179)

and

Uncaught (in promise) d: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing.
 InvalidStateError: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing.
    at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/options.js:1:63373
    at Generator.next (<anonymous>)
    at o (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/options.js:1:2683)

that repeated many times.

└───backup
    β”œβ”€β”€β”€change-sets
    β”‚       1556306386324
    β”‚       1556306387871
    β”‚       1556306389158
    β”‚       1556306390440
    β”‚       1556306391812
    β”‚       1556306393177
    β”‚       1556306394533
    β”‚       1556306395852
    β”‚       1556306397050
    β”‚       1556306398060
    β”‚       1556306399031
    β”‚       1556306399951
    β”‚       1556306400881
    β”‚       1556306401760
    β”‚       1556306402607
    β”‚       1556306403449
    β”‚       1556306404242
    β”‚       1556306405006
    β”‚       1556306405761
    β”‚       1556306406478
    β”‚       1556306407163
    β”‚       1556306407850
    β”‚       1556306408485
    β”‚       1556306409113
    β”‚       1556306409734
    β”‚       1556306410295
    β”‚       1556306410718
    β”‚       1556653732228
    β”‚       1556653734903
    β”‚       1556653736731
    β”‚       1556653738614
    β”‚       1556653740479
    β”‚       1556653742037
    β”‚       1556653743577
    β”‚       1556653745140
    β”‚       1556653746553
    β”‚       1556653747765
    β”‚       1556653749341
    β”‚       1556653750453
    β”‚       1556653751513
    β”‚       1556653752567
    β”‚       1556653753594
    β”‚       1556653754594
    β”‚       1556653755573
    β”‚       1556653756528
    β”‚       1556653757449
    β”‚       1556653758365
    β”‚       1556653759238
    β”‚       1556653760080
    β”‚       1556653760932
    β”‚       1556653761725
    β”‚       1556653762495
    β”‚       1556653763263
    β”‚       1556653764008
    β”‚       1556653764523
    β”‚       1558221014901
    β”‚       1558221018104
    β”‚       1558221021607
    β”‚       1558221025128
    β”‚       1558221027948
    β”‚       1558221030903
    β”‚       1558221033997
    β”‚       1558221037148
    β”‚       1558221039951
    β”‚       1558221042976
    β”‚       1558221045756
    β”‚       1558221048961
    β”‚       1558221051998
    β”‚       1558221055052
    β”‚       1561089773368
    β”‚       1561089778626
    β”‚       1561089783532
    β”‚       1561089788688
    β”‚       1561089793625
    β”‚       1561089798828
    β”‚       1561089804032
    β”‚       1561089808935
    β”‚       1561089813988
    β”‚       1561089818815
    β”‚       1561089824158
    β”‚       1561089828811
    β”‚       1561089834754
    β”‚       1561089840367
    β”‚       1561089844895
    β”‚       1561089849141
    β”‚       1561089849858
    β”‚       1586047093195
    β”‚       1586047107706
    β”‚       1586047121680
    β”‚       1586047135780
    β”‚       1586047150835
    β”‚       1586047165008
    β”‚       1586047178837
    β”‚       1586047192746
    β”‚       1586047206530
    β”‚       1586047229544
    β”‚       1586047244100
    β”‚       1586047258424
    β”‚       1586047272483
    β”‚       1586047287373
    β”‚       1586047300728
    β”‚       1586047314047
    β”‚       1586047327507
    β”‚       1586047340869
    β”‚       1586047354385
    β”‚       1586047381947
    β”‚       1586047395962
    β”‚       1586047409739
    β”‚       1586047422939
    β”‚       1586047436430
    β”‚       1586047450419
    β”‚       1586047463795
    β”‚       1586047477095
    β”‚       1586047490278
    β”‚       1586047503260
    β”‚       1586047516285
    β”‚       1586047529003
    β”‚       1586047542086
    β”‚       1586047555008
    β”‚       1586047567799
    β”‚       1586047581264
    β”‚       1586047594005
    β”‚       1586047606520
    β”‚       1586047618822
    β”‚       1586047631216
    β”‚       1586047643387
    β”‚       1586047655802
    β”‚       1586047668071
    β”‚       1586047680100
    β”‚       1586047692181
    β”‚       1586047703933
    β”‚       1586047715763
    β”‚       1586047727714
    β”‚       1586047739363
    β”‚       1586047751026
    β”‚       1586047762637
    β”‚       1586047774212
    β”‚       1586047785975
    β”‚       1586047797607
    β”‚       1586047809232
    β”‚       1586047821012
    β”‚       1586047832531
    β”‚       1586047844225
    β”‚       1586047855934
    β”‚       1586047867625
    β”‚       1586047879617
    β”‚       1586047891527
    β”‚       1586047902951
    β”‚       1586047913904
    β”‚       1586047924947
    β”‚       1586047935060
    β”‚       1586047945057
    β”‚       1586047955060
    β”‚       1586047965145
    β”‚       1586047975067
    β”‚       1586047984830
    β”‚       1586047994639
    β”‚       1586048004540
    β”‚       1586048014420
    β”‚       1586048024013
    β”‚       1586048026694
    β”‚       1589404088189
    β”‚
    └───images
            1556306386324
            1556306387871
            1556306389158
            1556306390440
            1556306391812
            1556306393177
            1556306395852
            1556306397050
            1556653732228
            1556653734903
            1556653736731
            1556653738614
            1556653740479
            1556653742037
            1556653743577
            1556653745140
            1556653746553
            1558221014901
            1558221018104
            1558221021607
            1558221025128
            1558221027948
            1558221030903
            1558221033997
            1558221037148
            1558221039951
            1558221042976
            1558221045756
            1558221048961
            1558221051998
            1558221055052
            1561089773368
            1561089778626
            1561089783532
            1561089788688
            1561089793625
            1561089798828
            1561089804032
            1561089808935
            1561089813988
            1561089818815
            1561089824158
            1561089828811
            1561089834754
            1561089840367
            1561089844895
            1561089849141
            1561089849858
            1586047093195
            1586047107706
            1586047121680
            1586047135780
            1586047150835
            1586047165008
            1586047178837
            1586047192746
            1586047206530
            1586047229544
            1586047244100
            1586047258424
            1586047272483
            1586047287373
            1586047300728
            1586047314047
            1586047327507
            1586047340869
            1586047354385
            1586047381947
            1586047395962
            1586047409739
            1586047422939
            1586047436430
            1586047450419
            1586047463795
            1586047477095
            1586047490278
            1586047503260
            1586047516285
            1586047529003
            1586047542086
            1586047555008
            1586047567799
            1586047581264
            1586047594005
            1586047606520
            1586047618822
            1586047631216
            1586047643387
            1586047655802
            1586047668071
            1586047680100
            1586047692181
            1586047703933
            1586047715763
            1586047727714
            1586047739363
            1586047751026
            1586047762637
            1586047774212
            1586047785975
            1586047797607
            1586047809232
            1586047821012
            1586047832531
            1586047844225
            1586047855934
            1586047867625
            1586047879617
            1586047891527
            1586047902951
            1586047913904
            1586047924947
            1586047935060
            1586047945057
            1586047955060
            1586047965145
            1586047975067
            1586047984830
            1586047994639
            1586048004540
            1586048014420
            1586048024013
            1586048026694

Ok, no problem will be thank full.
Best Regards

after restart browser still show (look like just on backup page):

Uncaught TypeError: Cannot read property 'searchResult' of undefined
    at Jr (options.js:179)
    at options.js:179
    at Object.dataCallback (options.js:179)
    at z._send (options.js:179)
    at z._processException (options.js:179)
    at z._handleStackInfo (options.js:179)
    at z.captureException (options.js:179)
    at z._promiseRejectionHandler (options.js:179)

and

Uncaught TypeError: Cannot read property 'searchResult' of undefined
    at Jr (options.js:179)
    at options.js:179
    at Object.dataCallback (options.js:179)
    at z._send (options.js:179)
    at z._processException (options.js:179)
    at z._handleStackInfo (options.js:179)
    at z._handleOnErrorStackInfo (options.js:179)
    at options.js:179
    at h (options.js:179)
    at f (options.js:179)

and maybe new

options.js:179 Error occured on remote side, please check it's console for more details
e.<computed> @ options.js:179

Uncaught (in promise) d: Cannot read property 'info' of undefined
    at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/options.js:1:63373
    at Generator.next (<anonymous>)
    at o (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/options.js:1:2683)

I try to stop browser and restart explorer and stop memex backup and checking service (task manager) of them was no sign and disable extension
so still the same issue, even after signed out or reboot PC
but i think this happen before and solved after reboot PC but now even rebooting still the same
and at
C:\Users\username\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\IndexedDB
I remember the extension size was more than 400MB but now in KB.

Is possible be a reason for it??
this happen after removing the extension…

look like the backup progress when arrive to 20% show this

  Failed to load resource: net::ERR_CONNECTION_REFUSED localhost:11922/status:1 

when press on localhost:11922/status:1 show running
Best Regards

@BlackForestBoi are there way to extract backup?or something like that ?

@BlackForestBoi are u ok? :slightly_frowning_face:

Our old server provider went down. Missed to update this link. Should be fixed now.

@BlackForestBoi are there way to extract backup?or something like that ?

What you can try is to shut down and delete the the memex backup helper, then unzip it again and run it again. Best to disable the extension before you start the Helper, and then enable it again (make sure to not delete it). For some users this has been reported fixing the issue.

@zozo

We pushed an update to the helper app that hopefully fixes the issues.
We can’t reproduce it here so we rely on people that are affected reporting back.
Does it work again with the below version?

Here you can download it: