I did send this support request to [email protected] monthes ago:
After you’ve rolled out a new account system, I’ve noticed that my
subscription was billed monthly, not yearly.
I’ve attempted to switch it to the annual (yearly), but it looks like
it’s not possible to do that without being charged for the first
I would like not to wast $2 for the first month and get my
subscription switched to the annual model.
Could you please help me with this?
For now, I didn’t receive any response from you.
Additionally, despite my attempts to switch the subscription to annual, I was still billed monthly.
I’m one of the earliest backers and you keep ignoring me - thanks for that!
But anyway: what the FU^W HECK?
Is this your real business model - to ignore your subscribers and early backers and keep sending marketing bullshit?!