Memex Backup Stuck At 0%

🐞Bug Reports
#1

To get your bug fixed faster please try to answer the following questions:

  1. Which browser, operating system and versions of those are you using? Win10 (1909), “New” Edge

  2. Which version of Memex are you running? 2.9.0 Paid plan

  3. What are the steps you took that lead to the bug? Email notification saying backup hadn’t been run in x days. So I went to dashboard and clicked Sync Status and then the Backup button.

    Memex%20Backup%20Stuck
    Memex Backup Stuck.png987×371 25.8 KB

#2

Hey Mitch!

Do you know how to enter the background console of Memex in Edge and see what the error messages are when you try to backup?

I am unfortunately not at all familiar with Edge.

The way you reach it in Chrome (and I think Edge is built on Chrome) is to go to chrome://extensions > enable developer mode > Memex > Details > background page > console

Thanks

#3

Hi Oliver,

After following your instructions, I hope that the relevant messages are in this Copy-All dump. I was going to upload it, but only images are allowed. So, here it is.

Cheers,

Mitch
===begin dump
background.js:1
It looks like you’re using the development build of the Firebase JS SDK.
When deploying Firebase apps to production, it is advisable to only import
the individual SDK components you intend to use.

For the module builds, these are available in the following manner
(replace with the name of a component - i.e. auth, database, etc):

CommonJS Modules:
const firebase = require(‘firebase/app’);
require(‘firebase/’);

ES Modules:
import firebase from ‘firebase/app’;
import ‘firebase/’;

Typescript:
import * as firebase from ‘firebase/app’;
import ‘firebase/’;

(anonymous) @ background.js:1
background.js:1 Array(1)
e. @ background.js:1
background.js:1 DEPRECATED: StorageRegistry.collectionsByVersion is deprecated, use StorageRegistry.getSchemaHistory() instead
e. @ background.js:1
background.js:1 RPC function with name trackEvent has already been registered
e. @ background.js:1
background.js:1 RPC function with name keyPrefix has already been registered
e. @ background.js:1
background.js:1 RPC function with name getFeatures has already been registered
e. @ background.js:1
background.js:1 RPC function with name toggleFeature has already been registered
e. @ background.js:1
background.js:1 RPC function with name findTemplate has already been registered
e. @ background.js:1
background.js:1 RPC function with name createTemplate has already been registered
e. @ background.js:1
background.js:1 RPC function with name updateTemplate has already been registered
e. @ background.js:1
background.js:1 RPC function with name deleteTemplate has already been registered
e. @ background.js:1
background.js:1 RPC function with name findAllTemplates has already been registered
e. @ background.js:1
background.js:1 RPC function with name renderTemplate has already been registered
e. @ background.js:1
background.js:1 RPC function with name renderTemplateForPageSearch has already been registered
e. @ background.js:1
background.js:1 RPC function with name renderTemplateForAnnotationSearch has already been registered
e. @ background.js:1
background.js:1 Uncaught (in promise) Object
background.js:1 Uncaught (in promise) l: Extension context has been invalidated
at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:61031
at Generator.throw ()
at s (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:3779)
3localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
15analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
14analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
13analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
background.js:1 Uncaught (in promise) l: Extension context has been invalidated
at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:61031
at Generator.throw ()
at s (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:3779)
analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
background.js:1 Uncaught (in promise) l: Extension context has been invalidated
at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:61031
at Generator.throw ()
at s (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:3779)
analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
15analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
15analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
12analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
2background.js:1 Uncaught (in promise) l: Extension context has been invalidated
at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:61031
at Generator.throw ()
at s (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:3779)
background.js:1 Uncaught (in promise) l: No such function registered for RPC: removeHighlights
at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:61250
at Generator.next ()
at o (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:3728)
3analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
14analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
14analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
background.js:1 Array(1)
e. @ background.js:1
analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
15analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
background.js:1 Uncaught (in promise) l: Extension context has been invalidated
at chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:61031
at Generator.throw ()
at s (chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/background.js:1:3779)
localhost:11922/status:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
DevTools failed to load SourceMap: Could not load content for chrome-extension://abkfbakhjpmblaafnpgjppbmioombali/lib/browser-polyfill.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
background.js:1 GET https://analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2 400 (Bad Request)
(anonymous) @ background.js:1
de @ background.js:1
ne @ background.js:1
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
(anonymous) @ background.js:1
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
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setTimeout (async)
(anonymous) @ background.js:1
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setTimeout (async)
(anonymous) @ background.js:1
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setTimeout (async)
(anonymous) @ background.js:1
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setTimeout (async)
(anonymous) @ background.js:1
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setTimeout (async)
(anonymous) @ background.js:1
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An unknown error occurred when fetching the script.
background.js:1 GET http://localhost:11922/status net::ERR_CONNECTION_REFUSED
(anonymous) @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
isConnected @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
isAuthenticated @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
isBackupBackendAuthenticated @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
b @ background.js:1
(anonymous) @ background.js:1
background.js:1 GET http://localhost:11922/status net::ERR_CONNECTION_REFUSED
(anonymous) @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
isConnected @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
isReachable @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
doBackup @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
startBackup @ background.js:1
(anonymous) @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
b @ background.js:1
(anonymous) @ background.js:1
background.js:1 TypeError: Cannot read property ‘on’ of null
at ua.connect (background.js:1)
at ca. (background.js:1)
at Generator.next ()
at o (background.js:1)
e. @ background.js:1
(anonymous) @ background.js:1
s @ background.js:1
Promise.then (async)
u @ background.js:1
(anonymous) @ background.js:1
l @ background.js:1
b @ background.js:1
(anonymous) @ background.js:1
background.js:1 GET https://analytics3.worldbrain.io/i?session_duration=74234&app_key=8f63c853b46e70d612a8168e43bcc230eb631603&device_id=1f7a98ce-1674-48b8-a4d6-af1a06552f2d&sdk_name=javascript_native_web&sdk_version=19.08&timestamp=1602603822113&hour=11&dow=2 400 (Bad Request)
(anonymous) @ background.js:1
de @ background.js:1
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setTimeout (async)
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===end dump