Thanks for providing the screenshots. Unfortunately they are less helpful than I thought.
Mhh something we can try next:
Can you check what the console errors say?
I donât know how that works in opera, but on chrome and FF it works on mac by pressing cmd+alt+j or right click on the page and go to âinspectâ and then âconsole"
Can you try to get to that screen and then open the background console of that page and make a screenshot of the error output (ideally after a few minutes again in case there are no errors because it may get stuck longer down the line)
There is a second console you can check, the one of the extension itself.
In chrome you go to chrome://extensions then enable âdeveloper modeâ, go to âmemexâ and find the âbackground pageâ, and then on the tab âconsoleâ.
Sorry for all the troubles. We are currently finishing up a testable prototype for the mobile apps and sync, which has a higher priority so we can test a complex feature in real life scenarios as soon as possible. We know there are quite some issues with the backup process which we are in the process of fixing. Itâs one of our top priorities. After the mobile apps we are working on those (UX) bugs people experience in a couple of places, including the backups.
There are still some open questions from the last message that would really help me to locate some of those bugs and UX issues more. I would be thankful if you had the time to help me with some more information on those questions.