Having Issues Upgrading to Paid Plan - Trying Last 2 Days

To get your bug fixed faster please try to answer the following questions:

  1. Which browser, operating system and versions of those are you using?
    Firefox 80.0 (64 bit) , Windows 8.1,

  2. What are the steps you took that lead to the bug?

You want to upgrade to Pioneers from a regular “thinker” plan?

To do so go to “edit subscription” in the “my account” page and add the addon “Pioneer”.

Hi Oliver, yes, however I’m having issues. I get stuck with the page loading to no end once I agree to terms of service and click subscribe.

Can you explain step by step what you do, not sure if I can follow :confused:

I’ve been stuck on this page through over an hr

Do you have any scriptblocker installed?

If you right click and then go to “inspect” and then “console” what does show there?

1 Like

Hello,

Having issues again. Under console, a few errors are listed.

  1. it occurred on remote side, please check its console for more details.

  2. Uncaught Type error: t is undefined

  3. Uncaught (in promise) d: Internal

For the record: Fixed! Thanks for the help in going through stuff with me on Slack.